August Haul 2 - Drugstore and Iherb

There was a 20% sale on selected brands at drugstore.com so I decided to do some shopping and had it shipped via Vpost. 1 week later, there was a 20% sale storewide. Urgh.

When I received my goods, I realized that my Covergirl eyeshadow was damaged. I was quite upset with the way they packed their goods as the items only filled up 3/4 of the box with room for items to be shifted around during transit. Since it only costs US$4.99, I thought I would just clean it up and used it and at the same time, to feedback to them on their packing methods.

Their replies were prompt, professional and courteous. I am totally impressed with them. They do not have a fixed customer officer to reply me, so I actually have "spoken" to 3 of them during my email correspondence within 2 days. One lady sort of blamed it on my Vpost forwarding service as she claimed that they would have check the package before delivery and there was no feedback of any damaged items then. The other 2 male officers were more polite and actually opted to refund me the money since its not cost-effective to send me the item. Cool! A real customer service attitude. I like! ( except for that lady, of course )

I received the goods in 2.5 weeks. Here's my purchases

Intelligent Nutrients Harmonic Shampoo US$22
Intelligent Nutrients Harmonic Conditioner US$24
ELF Studio Eye Transformer Palette US$3
ELF Studio SPF 45 Sunscreen UVA/UVB Protection US$6
ELF Studio Kabuki Face Brush US$6
ELF Studio Complexion Brush US$3
Loveand Toast Sugar Scrub US$9.34
Garnier Fructis Style Wonder Waves Wave Enhancing Spray US$3.29
Garnier Fructis Haircare Triple Nutrition Nutrient Spray  US$4.99
Aveeno Active Naturals Nourish + Shine Shampoo US$5.59
Aveeno Active Naturals Nourish + Shine Conditioner US$5.59
Physicians Formula Eye Enhancing Shimmer Stripes (Pop Green Eyes) US$8.76
Physicians Formula Happy Booster Blush Glow and Mood Boosting Powder (Rose) US$9.56
Covergirl Exact Eyelights Eye Brightening Shadow Palette Radiant Blues US$4.99
Lollia Petite Treat Shea Butter Hand Cream Wish US$6.50

My very first Iherb order, from Iherb which is an excellent site for fans who are into organic and natural products as the prices in Singapore are highly marked up. I opted for DHL which had my items delivered within 5 days. Iherb packaging is way more professional than drugstore.com as each item is individually kept in a transparent ziplock bag to prevent spillage. All the items are packed in one compact box too.

You can quote OKI787 or click here to start your online shopping

Beauty Without Cruelty, Eye Make-Up Remover US$6.02
Nubian Heritage, Mango Butter with Shea Butter and Vitamin C, Hand Cream US$6.92
Jason Natural, Sea Fresh, Gel, Deep Sea Spearmint US$5.39
Badger Company, Anti-Bug Balm, Citronella & Rosemary US$9.00
Hugo Naturals, French Lavender Travel Kit, 6 Piece Kit US$12.96
Sanctum, Body Essentials, The Perfect Travel Companion, 3 Pieces US$10.79
Honeybee Gardens, Truly Natural Mascara, Chocolate Truffle US$8.24
Nature's Gate, Organics, In The Beginning, Gentle Cleansing Lotion US$12.39
Avalon Organics, Vitamin C, Revitalizing Eye Cream US$15.92
Giovanni, Hot Chocolate, Sugar Scrub US$8.65
Earth Science, Eye Makeup Remover, Chamomile & Green Tea US$5.76
Desert Essence, Organics Repair, Pumpkin Hand Repair Cream US$6.03

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